10th April 2017
Ofcom: Lack of on-demand subtitles leaving deaf and blind viewers behind
The lack of subtitles and audio description in on-demand programmes is leaving disabled viewers “further and further behind” according to Ofcom.
A report by the communications watchdog found that 68% of on-demand platforms didn’t provide any access services at all between April 2015 and March 2016.
And while 32% did provide some subtitling, only 6% offered audio description or signing.
Ofcom said the majority of providers who do provide subtitling do so only on their own website or mobile app.
Only 7% of providers made subtitles available on their services when viewed on a TV platform such as Sky, Virgin Media or YouView.